Accounting profession

AML/CTF onboarding workflows for accountants

Some services commonly provided by accountants may be designated services; ordinary accounting work is not automatically regulated merely because an accountant provides it.

Last reviewed: · Editorial owner: Onboard Australia

General editorial information. Onboard is a domain portfolio and does not provide AML/CTF software or advice.

01

Service scope comes first

AUSTRAC’s professional designated-services guidance is profession-neutral and turns on the service and facts of each case. An accounting practice should map its actual work rather than treat every engagement as regulated.

02

Client and entity intake

A relevant engagement may involve individuals, companies, trusts, partnerships, representatives, controllers and beneficial owners. A configurable workflow can present the information path appropriate to the customer type.

  • Customer and contact details
  • Entity and structure information
  • Authority to act
  • Purpose and nature of the service
  • Supporting evidence and review status
03

Risk, CDD and escalation

Customer risk informs the information and controls appropriate to the relationship. Higher-risk or complex cases need a visible route to additional review rather than an automated pass based on form completion alone.

04

Practice workflow and records

A practical implementation may connect engagement acceptance, responsible-partner review, document management and practice-management records. Integration should preserve decision history and access controls. AUSTRAC’s accountant starter kit is the authoritative starting point for eligible businesses using that pathway.

Questions

Important distinctions.

Primary sources

Regulatory statements are linked to current AUSTRAC guidance. Provider facts on the market page link to each provider’s official website.